(305) 534-2550‬ OCEANMODA@GMAIL.COM

Returns Policy

Return Policy

PICTURES ON WEB SITE AND SOCIAL MEDIA ARE SLIGHTLY EDITED AND COLOR ENHANCED SO COLORS MAY VARY IN ACTUAL PRODUCT BEFORE YOU PLACE YOUR ORDER IF YOU NEED MORE PICTURES OF THE ITEM PLEASE EMAIL US AND WE WILL HELP YOU FURTHER.

We want to make sure that you are completely satisfied with your purchase.
If, for any reason, you are not satisfied with your order, you may return your UNUSED article for exchange or store credit only within 10 days from the delivery date. 
Before sending back the item, please make sure that all of the following conditions have been correctly satisfied.

The article you wish to return:

– can be sent back to us only after you have received your ‘return authoraization’ (RA) that must be requested and completed .
– must be sent back within 10 days from the date we accept the request for return.
– must be unused, clean and not damaged.
– must be returned complete of all of its parts and accessories.
– must be sent in its original packaging. 
– the shipment must be notified on the day you will send back the package and provide the proof of it, confirming the tracking number, if possible.

All returned items are carefully inspected and in case they are not in compliance with their original conditions, the return will not be accepted.
If all the above mentioned conditions are satisfied, we will exchange the product. On the contrary, the return will not be accepted.

Shipping costs are on the customer’s charge. There are no restocking fees.

Ocean MODA will not accept exchanges before receiving the return authoraization.

We will not issue any exchange for returns that do not satisfy all of the conditions indicated above; anyway you will have the option to require the return of your item in the same condition Ocean MODA has received it, at your charges, within 10 days after our notification of receipt.

NO REFUNDS …EXCHANGE ONLY. 

 

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